Return
You can return the products to us within 14 days of receipt.
RETURN REGISTRATION
After registration of your return you have 14 days to send the shipment back to us.
All products must be unworn. If the product has been damaged, soiled or worn, it will not be refunded. Products with hangtag must not have the hangtag removed. All products and packaging must be in perfect condition with no signs of use. We reserve the right to withhold a flat €5 from the refund amount if packaging is missing. Personalized and specially made products are excluded from exchange.
If your order contains a free product “free gift” linked to a minimum order value, then this free product must also be returned in the event of a return that falls below the minimum order value. Otherwise, the value of the free product will be deducted from the refund.
You are responsible for the direct costs of returning the goods. We recommend that you send the goods back to us as an insured parcel and keep the receipt from the parcel service with all shipment information until after the return has been completed.
At this time we do not offer exchanges. If you need a different size or item, we would ask that you place a new order for the item.
Please return your current item for a refund.
We will refund you the price of the returned merchandise to the same payment method you used to place the order.
